Privacy Policy

Ease Quran Online Academy (“we,” “our,” or “us”) operates https://easequran.com and is committed to protecting the privacy of every family who uses our services. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have regarding your information. By using our website or enrolling in any of our online Quran classes, you agree to the practices described in this policy.

1. Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you use our website.

1a. Information You Provide Directly

• Contact Form: Your name, email address, phone/WhatsApp number, and message when you submit our contact form.
• Free Trial Booking: Your name, email address, WhatsApp number, your child's age and level, and your preferred schedule when you book a free trial class.
• Communications: Any information you share when you contact us via email, WhatsApp, or social media.
• Course Enrollment: Name, email, payment details (processed by our secure third-party payment processor; we do not store card numbers), and scheduling preferences.

1b. Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, links clicked, and referring URLs, collected via standard web server logs.
• Device Information: Browser type, operating system, screen resolution, and approximate geographic location (city/country level only) from your IP address.
• Cookies: We use essential cookies required for the website to function. We do not use advertising or tracking cookies. See Section 7 for details.

2. How We Use Your Information

We use the information we collect for the following purposes only:

• To respond to your inquiries, schedule trial classes, and communicate with you about your enrollment.
• To match you with an appropriate certified Quran teacher based on your child's age, level, and preferences.
• To send you scheduling reminders, class confirmations, and service-related communications via email or WhatsApp.
• To process payments securely for enrolled courses.
• To improve our website, courses, and customer service based on usage patterns.
• To comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your information to send unsolicited promotional emails. Every communication we send is directly related to your inquiry or enrollment.

3. Legal Basis for Processing (GDPR / UK GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

• Contractual Necessity: Processing required to provide the Quran education services you have requested or enrolled in.
• Legitimate Interests: Responding to inquiries, improving our services, and preventing fraud, where our interests do not override your rights.
• Consent: Where we ask for your explicit consent (e.g., optional marketing communications), you may withdraw consent at any time.
• Legal Obligation: Where we are required to retain certain records by applicable law.

4. Children's Privacy

Our services are provided to families, and many of our students are minors. We take children's privacy seriously and comply with applicable laws including the Children's Online Privacy Protection Act (COPPA).

• We do not knowingly collect personal information directly from children under 13 without verifiable parental consent.
• All account creation, form submission, and communication is conducted by a parent or guardian on behalf of their child.
• Online class sessions are conducted via video call (Zoom/Skype) and we encourage parents to be present, especially for younger children.
• We do not share any information about minor students with third parties except as necessary to deliver the educational service.

If you believe we have inadvertently collected information from a child without proper consent, please contact us immediately at info@easequran.com and we will promptly delete it.

5. Data Sharing and Third Parties

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We use third-party tools to deliver our services, including Zoom/Skype for class delivery, email service providers for communications, and payment processors for transactions. These providers are contractually bound to use your data only as directed by us.
• WhatsApp: When you contact us via WhatsApp, your communications are subject to WhatsApp's own privacy policy (Meta Platforms, Inc.).
• Legal Requirements: We may disclose information if required by law, court order, or to protect the rights, property, or safety of Ease Quran Academy, our students, or others.
• Business Transfer: In the unlikely event of a merger or acquisition, your information may be transferred as part of that transaction, and we will notify you.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy:

• Active Students: Data is retained for the duration of enrollment plus 12 months after the last class, for customer support purposes.
• Inquiries (Non-Enrolled): Contact and trial booking data is retained for 6 months if you do not proceed with enrollment.
• Payment Records: Transaction records are retained for 7 years as required by financial regulations.
• Deletion Requests: You may request deletion of your data at any time (see Section 8). We will action all deletion requests within 30 days.

7. Cookies

Our website uses cookies to ensure basic functionality. We categorize our cookies as follows:

• Essential Cookies: Necessary for the website to function. These cannot be disabled. They include session management and security tokens.
• Analytics (Optional): If analytics tools are enabled, they collect anonymized data about how visitors use our site (pages visited, time on site). No personally identifiable information is collected through analytics.

You can control cookies through your browser settings. Note that disabling essential cookies may affect how the website functions. We do not use cookies for advertising or cross-site tracking.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information (“right to be forgotten”).
• Portability: Request that we provide your data in a structured, machine-readable format.
• Objection: Object to our processing of your data based on legitimate interests.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
• California Residents (CCPA): You have the right to know what personal information is collected, to opt out of the sale of personal information (we do not sell data), and to non-discrimination for exercising your rights.

To exercise any of these rights, email us at info@easequran.com. We will respond within 30 days. We may need to verify your identity before actioning your request.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS encryption on all pages of our website.
• Secure, encrypted email for all communications containing personal data.
• Access controls limiting who within our organization can view student data.
• Third-party payment processing with PCI-DSS compliant providers. We never store raw card numbers.

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. If you believe your information has been compromised, please contact us immediately.

10. International Data Transfers

Ease Quran Online Academy is operated from Pakistan and serves students primarily in the United States. When you submit information through our website, it may be transferred to and processed in countries outside your own. We ensure that any such transfers are protected by appropriate safeguards, including standard contractual clauses where required by the GDPR.

11. Links to Third-Party Websites

Our website may contain links to third-party websites (e.g., social media pages, Zoom). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: